Delete Your Inno Panda Account or Personal Information

2. Who Can Use This Page

You may use this process if you signed up directly with Inno Panda on any of our platforms, apps, websites, or software systems and want your account or related personal data removed from our active systems.

This page applies to eligible requests relating to Inno Panda products, including products delivered under our own brand or operated by us as part of our software services.

3. How to Request Deletion

To request deletion of your account or personal information, please contact Inno Panda using the email Inno Panda button and use the email linked to your account where possible to send. This helps us verify your request and locate the correct account more efficiently.

4. What to Include in Your Email

To help us locate your account and process the request more efficiently, please include the following information where relevant:

• Your registered email address
• Your full name
• The name of the app, website, or platform
• Your username, account ID, or profile details if available
• A short note confirming that you want your account deleted

5. What We May Delete

Subject to the nature of the service and applicable requirements, we may delete or deactivate the account and remove associated personal information from our active systems. This may include account profile information, login related records, and data linked directly to the account.

The exact data removed may vary depending on the platform, service structure, client environment, and system architecture involved.

6. What We May Retain

In some cases, we may need to retain limited information where required for legal, regulatory, security, fraud prevention, dispute resolution, backup integrity, audit, or legitimate operational purposes.

Where retention is required, the data will be kept only to the extent reasonably necessary for those purposes.

7. Processing Time

We aim to process deletion requests within a reasonable timeframe after receiving sufficient information to verify the request and locate the account. Actual timing may vary depending on the complexity of the request, the systems involved, and whether additional verification is required.

8. Identity Verification

To protect user privacy and prevent unauthorised deletion requests, we may need to verify your identity before acting on a request. If we cannot reasonably verify that the request is coming from the account holder or an authorised person, we may ask for further information before proceeding.

9. Contact Us

If you would like to request account deletion or have questions about this process, please contact Inno Panda using the email address below.

For more information on how Inno Panda handles personal data, please review our Privacy Policy. This page is provided for transparency and account deletion requests only.